All orders under £70 have a delivery charge of £6.50 and orders with a value exceeding £70 are sent free of charge by carrier to all UK mainland addresses, some post codes in Scotland, Isle of Man, Channel Islands and Northern Ireland will incure an extra charge, Please check your postcode in the extra delivery payment in the categories under Additional Postage Charges. Order processing, which, due to walk-in customer pressures, can be up to 48 hours from receipt, orders are dispatched for next working weekday delivery. The Scottish Highlands usually requires a further 24 hours before receipt. If a parcel is returned to us due to non-delivery, customers will be liable for all reshipping costs.
Deliveries are made by a carrier on a next working day service, or by Royal Mail. We endeavor to dispatch all orders within 1-3 working days. If a parcel is returned due to non-delivery you will be liable for all reshipping costs.
Orders are processed Monday to Friday, orders placed after 2.00pm on a Friday will not be processed until the following Monday.
Saturday delivery will only occur if orders are sent by Royal Mail, i.e. those generally valued under £10.00
Please note: We sell only within the UK mainland and all money received for orders from elsewhere will be refunded.
However, orders from the Isle of Wight and Northern Ireland will occur a extra cost of £5 to cover postage. Please follow link to the outside UK mainland page for payment.
We are happy to post to any country, please email for cost, we can not accept any responsibility for lost or failed deliveries outside UK main land.
Any faulty gas bottles are now returned to Hamstead Brewing who will inspect and test them, if they are found to be faulty, we will refund your money, if they can’t find any fault there will be no refund.
Please let the sales assistant know if you having trouble with you bottle and we will take your details and send them to Hamstead Brewing, we will sale you a full gas bottle and let you know of the outcome, this can take up to 6 weeks, we are bound to their findings.
Care of gas bottles
After each use dip valve into warm water to ensure the valve has fully closed or tap the end with a small metal tool and test before you put it away again.